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Please check the attached file for the assessment results (please write based on the those results.Evaluate each statement as you actually are, rather than as you think you should be. When you’ve finished, click “Calculate My Total.” Complete the E. I. Activity by presenting individual assessment results, and answering the questions presented below. Answers to the questions rely on the student’s outcomes in the 5 emotional intelligence elements on the self-assessments completed:Self-awarenessSelf-regulationMotivationEmpathySocial skillsBased on your results, identify which element in is currently a strength for you. Expand upon how you feel this strong score is realizable in your personal or professional life. Provide an example when you have productively utilized this emotional intelligence strength.Likewise, identify which element of emotional intelligence which scores as an area of growth for you. Explain how you will commit to improving in this area. Explain how your future leadership propensity will benefit from strengthening this element of E.I.
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You are here: Home / Career Skills / Effective Working Relationships / How Emotionally Intelligent Are You?
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We all know people who are in full control of their emotions. They’re calm in a crisis, and they make decisions
sensitively, however stressful the situation.
We also know people who can read the emotions of others. They understand what to say to make people feel better,
and they know how to inspire them to take action.
People like this have high emotional intelligence (or EI). They have strong relationships, and they manage difficult
situations calmly and effectively. They’re also likely to be resilient in the face of adversity.
Creativity Tools (29)
Learning Skills (56)
So, how emotionally intelligent are you, and how can you develop further? Find out below.
Career Skills (212)
Developing Emotional Intelligence
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yourself and your emotions?
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How Emotionally Intelligent Are You?
Instructions
Evaluate each statement as you actually are, rather than as you think you should be. When you’ve finished, click
“Calculate My Total,” and use the table that follows to think about next steps.
Not at
All
15 Statements to Answer
1
Rarely
Sometimes
Very
Often
Often
I can recognize my emotions as I experience them.
2 I lose my temper when I feel frustrated.
3 People have told me that I’m a good listener.
4 I know how to calm myself down when I feel anxious or
upset.
5 I enjoy organizing groups.
6 I find it hard to focus on something over the long term.
7
I find it difficult to move on when I feel frustrated or unhappy.
8 I know my strengths and weaknesses.
9 I avoid conflict and negotiations.
10 I feel that I don’t enjoy my work.
11 I ask people for feedback on what I do well, and how I can
improve.
12 I set long-term goals, and review my progress regularly.
13 I find it difficult to read other people’s emotions.
14 I struggle to build rapport with others.
15 I use active listening skills when people speak to me.
Calculate My Total
Total = 38
Score Interpretation
Score
Comment
15-34
You need to work on your emotional intelligence. You may find that you feel overwhelmed by your emotions,
especially in stressful situations; or, you may avoid conflict because you think that you’ll find it distressing.
It’s likely, too, that you find it hard to calm down after you’ve felt upset, and you may struggle to build strong working
relationships.
Don’t worry – there are plenty of ways that you can build emotional intelligence, starting now. Read our tips below to
find out more.
Your emotional intelligence level is… OK.
3555
You probably have good relationships with some of your colleagues, but others may be more difficult to work with.
The good news is that you have a great opportunity to improve your working relationships significantly. Read more
below to boost your EI still further.
56-75
Great! You’re an emotionally intelligent person. You have great relationships, and you probably find that people
approach you for advice.
However, when so many people admire your people skills, it’s easy to lose sight of your own needs. Read our
tips below to find out how you can continue to build your EI.
Researchers have found that emotionally intelligent people often have great leadership potential. Realize this
potential by seeking opportunities to improve even further.
Characteristics of Emotional Intelligence
Psychologist Daniel Goleman identified five elements that make up emotional intelligence. These are:
1. Self-awareness.
2. Self-regulation.
3. Motivation.
4. Empathy.
5. Social skills.
Terms reproduced by permission of Bloomsbury Press.
Let’s look at how you can develop good skills in each area.
Self-Awareness
(Questions 1, 8, 11)
Your score is 10 out of 15 ⋆ ⋆ ⋆ ⋆ ⋆
In his 1995 book “Emotional Intelligence: Why it can Matter More Than IQ,” Goleman explained that people with
high self-awareness are “aware of their moods as they are having them.”
To increase self-awareness $ , learn about mindfulness $ . This involves focusing on the present moment –
including how you’re feeling. And keep a journal $ in which you write about and analyze the emotional situations
you experience from day to day.
You also need to understand your strengths and weaknesses to build self-awareness. Do a personal SWOT analysis
$ , and ask for feedback $ from your boss, friends, and trusted colleagues to find out how you can improve further.
Self-Regulation
(Questions 2, 4, 7)
Your score is 6 out of 15 ⋆ ⋆ ⋆ ⋆ ⋆
Self-regulation is about staying in control. To develop your skills in this area, learn how to manage your emotions $
effectively.
If you often get angry $ , note what triggers this feeling, and think about why this happens. Use techniques such as
deep breathing $ to calm yourself down, and give yourself time to pause before you respond to emails or requests,
so that you don’t say something that you’ll later regret. (See our article on anger management $ to learn more about
this.)
You may also be affected by other negative feelings and emotions, such as anxiety $ and stress $ . So, do what you
can to manage these feelings effectively.
Accountability $ is another important element of self-regulation. Take responsibility for your actions and behaviors,
and make sure that these align with your values $ .
Motivation
(Questions 6, 10, 12)
Your score is 7 out of 15 ⋆ ⋆ ⋆ ⋆ ⋆
Self-motivation is strongly affected by your emotions. When you’re distracted by your emotions, you may find it hard
to see tasks through.
Boost your motivation levels $ by developing self-discipline $ , and by looking for and celebrating small wins $ –
simple jobs that, when you’ve completed them, give you a sense of achievement.
Also, set yourself longer-term goals $ . When you decide what you want to achieve, you’ll focus on what really
matters to you. This can be highly motivating, especially when you connect personal goals with career-related ones.
If you’re still struggling to get motivated in your current role, take some time to rediscover your purpose $ .
Empathy
(Questions 3, 13, 15)
Your score is 7 out of 15 ⋆ ⋆ ⋆ ⋆ ⋆
Empathy is the ability to recognize other people’s emotions and understand their perspectives. Goleman calls this
aspect of EI “the fundamental people skill.”
To develop empathy $ , start by simply thinking about other people’s viewpoints. Imagine how they may be feeling,
and use active listening skills $ to understand them fully when they express their emotions to you.
Try not to interrupt or talk about your own feelings during the conversation. Look at their body language $ , too: it
can tell you a lot about their emotions. If you watch and listen to others, you’ll quickly become attuned to how they
feel. (The Perceptual Positions $ technique can give you a particularly sharp insight into what other people may be
thinking and feeling.)
Tip:
If you’re a leader, read our article “What’s Empathy Got to do With it?” for tips on using empathy in leadership.
Social Skills
(Questions 5, 9, 14)
Your score is 8 out of 15 ⋆ ⋆ ⋆ ⋆ ⋆
Even if you’re not a natural “people person,” it is possible to develop better social skills.
Start by taking our quiz $ to see which communication skills you need to improve on. Then, find out how you can
develop trust $ and rapport $ with people – this is an essential part of building good working relationships $ .
Don’t shy away from negative situations, either. Learn how to deal with conflict $ and other difficult situations
effectively.
If you’re uncomfortable with social situations, work on building self-confidence $ . Start slowly, but then look for
opportunities to practice your skills with bigger groups. For example, you could offer to attend conferences on behalf
of your team.
Key Points
Developing high emotional intelligence (or EI) is incredibly important for a successful career. When we have
high levels of emotional intelligence, we’re able to build strong working relationships and manage difficult
situations more effectively.
Influential psychologist Daniel Goleman developed a framework of five elements that define emotional
intelligence:
1. Self-awareness.
2. Self-regulation.
3. Motivation.
4. Empathy.
5. Social skills.
Even if you already have many of the elements of emotional intelligence, it’s important to look for
opportunities to build it further. This will increase your leadership potential, and improve the quality of your
relationships.
(For more detail, see our full emotional intelligence article and video $ and take a look at our infographic,
below. Mind Tools Premium Club members and corporate users can also access our exclusive Expert
Interview podcast with Daniel Goleman, here $ .)
Infographic
Click on the image below to see Goleman’s theory represented in an infographic:
This site teaches you the skills you need for a happy and successful career; and this is just one of many tools and
resources that you’ll find here at Mind Tools. Subscribe to our free newsletter, or join the Mind Tools Club and really
supercharge your career!
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ImranShaik 2020-08-20 12:04:42
Feels really nice to know about myself using this tool
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Alishacall 2020-08-20 04:35:01
Danno1 2020-08-18 19:24:53
This is a great ressource! I will keep referring to it, I will start using it as a tool.
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Over a month ago
BillT wrote
Hi Pappyjoe_27,
Thank you for that.
BillT
Mind Tools Team

Over a month ago

Over a month ago
Pappyjoe_27 wrote
Perfect
Yolande wrote
That’s great, Kim, well done.
Yolande,
Mind Tools Team
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